Last Updated: June 11, 2026
These Terms and Conditions ("Terms") govern your access to and use of Aloura, including the Aloura mobile application, website, and related services. Aloura is an independently operated service based in Jakarta, Indonesia. By creating an account or using Aloura, you agree to these Terms.
Aloura is intended only for adults who are at least 18 years old. You may not create an account or use the service if you are under 18, legally prohibited from using dating or social networking services, or unable to agree to these Terms.
Aloura is a privacy-first dating and selective introductions platform. It is designed for verified profiles, private communication, discovery controls, and optional paid membership features. Aloura does not guarantee matches, meetings, relationships, business opportunities, or any specific outcome.
You are responsible for the information and activity connected to your account. You agree to:
Aloura may use profile review, photo checks, device-based face/liveness processing, reporting tools, and moderation workflows to support trust and safety. Verification is a platform signal, not a guarantee of a member's identity, intentions, background, financial status, or offline behavior.
You may not use Aloura to create, request, promote, arrange, or facilitate:
You retain ownership of photos, messages, profile text, and other content you submit. By submitting content, you grant Aloura a limited right to host, display, process, transmit, and moderate that content as needed to operate and protect the service. You must have the rights and consent needed for any content you upload.
Members can report or block other users from in-app profile and conversation contexts. Aloura may review reports and take action including content removal, feature limits, account suspension, account deletion, or referral to relevant authorities where required or appropriate.
Aloura may offer paid membership features, including Aloura Gold. Purchases made through a mobile app store are processed by that store and may be managed through RevenueCat. Subscription pricing, renewal, free trials, cancellation, taxes, and refunds are controlled by the applicable app store terms and payment flow. You can cancel subscriptions through your Google Play or Apple account settings where applicable.
Your use of Aloura is also governed by our Privacy Policy. The Privacy Policy explains what information we collect, how we use it, how account deletion works, and how to contact us about privacy questions.
You may delete your account from the Aloura app through Profile, Settings, Privacy Settings, and Delete Account. Deleting your account removes your authentication profile and associated personal data from active systems, except where limited retention is required for security, fraud prevention, dispute handling, or legal compliance.
Aloura provides digital discovery and communication tools. We do not control member behavior outside the service. You are responsible for using good judgment, meeting safely if you choose to meet, and reporting concerning behavior.
We may update, suspend, limit, or discontinue parts of the service to improve Aloura, protect members, comply with law, or maintain security. We do not guarantee uninterrupted or error-free availability.
To the fullest extent permitted by applicable law, Aloura is not liable for indirect, incidental, special, consequential, or punitive damages, or for losses arising from member conduct, third-party services, unavailable features, or decisions you make based on interactions through the service.
We may update these Terms from time to time. If changes are material, we may provide notice through the app, website, or other reasonable means. Your continued use of Aloura after updated Terms are posted means you accept the updated Terms.
If you have questions about these Terms, safety concerns, or account issues, contact us at support@aloura.top.
For child safety concerns, CSAE/CSAM prevention questions, or urgent safety reports, you may also contact support@aloura.top.